Tag: Decision-Making

• 15 Apr 2026

  Holding the Fort

  For many years, I loved my job. I was working on a production system that saw tens of thousands of orders across the wo...
• 14 Apr 2026

  I Chose to Keep Going

  In 2008, we all watched Pivotal crash and burn. They'd taken a year and nearly £900k to build a new ticketing system fo...
• 14 Apr 2026

  Always On

  I knew as soon as my phone rang what it was about. It was the same every time. I would drag myself up to answer the ph...
• 14 Apr 2026

  Did They Have a Problem That Year?

  2008 was a heck of a year for kraya, and for me. We were already operating megabus.com in the UK, USA, and Canada, alon...
• 13 Apr 2026

  What we Carried

  I started my company in 2000. I was 17. I built megabus.com in 2003. I was 21. It started off small, and little by lit...
• 13 Apr 2026

  Whatcha Thinking?

  I loved working on megabus. I was in love with it. My girlfriend at the time had a habit of asking what I was thinking ...
• 07 Apr 2026

  Priced In

  Two ticketing systems. Same client. Same payment provider. We were moving fast — that was the explicit choice, theirs a...
• 31 Mar 2026

  I Know People Like You

  A few years ago, I was interviewed for a role. I was talking about a ticketing system I'd built - originally in Spring,...
• 24 Mar 2026

  It Gets Everywhere

  In 1999, I was building websites in ASP (before there was .NET) and MSSQL Server. We had a Windows NT server that I had...
• 24 Mar 2026

  Even Light Gets Heavier

  A dedicated input type is better than reusing your domain model at the API boundary. Test layers matter. Writing log st...
• 11 Feb 2026

  We Optimised Ourselves to Death

  How iteration without identity becomes drift - and why unmade decisions quietly compound risk.